Spotify, Gartner and British Airways - "Caught My Eye"


In the last podcast of 2020 Hannah, Steve and Ken talk about Spotify's 2020 Wrapped, where Spotify share (in their words) "The songs you loved most this year, all wrapped up."


They discuss the Garner marketing predictions for 2021 and focus on the importance of the recurring, revenue bundles.


And finally they talk about the British Airways tweet that upset a number of people in Wales.

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